Return Policy

Your satisfaction, health, and wellbeing are very important to us.

GORILLA WAND is custom made for each order. If you have specific needs that you wish to be included with your WAND please let us know as we will do everything in our power to accomidate you.

Your GORILLA WAND is guaranteed to be free of defects and to operate as promised. For the first 2 years, if your wand ceases to operate, simply return it to us and we will repair or replace it at no cost to you. Because GORILLA WAND is considered a personal item that is designed to come in contact with your skin, no returns or refunds can be accommodated.

Policy Statement
Customer service is a top priority of GORILLA WAND. All GORILLA WAND customers will be treated promptly and respectfully without exception. We at GORILLA WAND take pride in what we do and how we treat our customers. It is our hope that each and every customer will be treated with such dignity that they will act as ambassadors for GORILLA WAND products.